Terms and conditions


Updated September 09, 2024


YOUR ACCESS TO AND USE OF THE COMPANY SITES AND MATERIALS ARE CONDITIONED ON YOUR ACCEPTANCE OF AND COMPLIANCE WITH THESE TERMS. BY ACCESSING OR USING THE COMPANY SITES AND MATERIALS YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THE TERMS HEREIN, YOU AGREE THAT YOU WILL NOT ACCESS OR USE THE COMPANY SITES AND MATERIALS, AND YOU UNDERSTAND THAT YOU ARE PROHIBITED FROM ACCESSING ANY WEBSITES OR MATERIALS PROVIDED BY THE COMPANY.

1. GENERAL

You are solely responsible for your use of the Company Sites and Materials. You agree that you will not use the Company Sites and Materials unless you can form a binding contract with the Company. Please read these Terms & Conditions (“Terms”) carefully before accessing or using any websites or materials provided by Real Focus Marketing Research & Consultancies LLC (the “Company”), or its owners, subsidiaries, affiliates, and joint business ventures, and all their respective officers, directors, employees, agents, and representatives (collectively, “Company Affiliates”). Without limitation, such Websites include https://www.realfocus.one (including its subdomains and sites translated into other languages), and products, services, subscriptions, content, and features available on or provided through those websites (such sites and materials collectively, "Company Sites and Materials").


The Company may revise these Terms by updating this posting or communicating with you regarding the same via the contact information the Company has on record for you. Your continued use of Company Sites and Materials after such revisions have been posted or communicated t o you indicate your acceptance of all such revisions. The Company Sites and Materials are not intended for or directed towards children under 18 years of age. By accessing or using the Company Sites and Materials, you affirm that you are over the age of 18


2. GENERAL DISCLAIMER

The Company is not an investment, financial, tax, or legal advisor or a broker - dealer and does not purport to provide personalized investment, financial, tax, or legal advice in any form. The company solely provides educational, and entertainment contentmarket analytics, reviews of current events. You acknowledge and agree that you, and not the Company, are solely responsible for your own decisions. The Company assumes no responsibility or liability for your results after attending courses and trainings , and you agree to hold the Company harmless for any your results.


In addition, the tools and methods, techniques, information, content, indicators, strategies, articles and all other features of the Company Sites and Materials, or any Company product or service, (collectively, the “Information”) are provided for informational and educational purposes only.


3. INTELLECTUAL PROPERTY, HYPERLINKS & LINKS TO OTHER WEBSITES

The Company Sites and Materials and related content, including without limitation the User Submissions (as defined below), third- party applications, and any other content on the Company Sites and Materials and the copyrights, trademarks, service marks, and other intellectual property rights in such content are the property of Company and/or its third- party licensors or providers unless otherwise specifically stated. You may access and use such content solely for your own personal and non commercial use. The Company or its third - party licensors, as applicable, reserve all rights not expressly granted in and to such content. Your modification or use of such content other than modification or use expressly permitted hereunder is a violation of our intellectual property rights and can subject you to legal liability.


The Company Sites and Materials may contain links to third- party websites. The fact that we provide such links is not an endorsement of that third party or any services or products that they may offer or a representation of our affiliation with that third- party. We do not exercise control over third party websites. These other websites may follow different rules regarding the use or disclosure of the personally identifiable information you submit to them, and you should read the privacy policies or statements of the other websites you visit.


4. USER SUBMISSIONS AND OTHER CONTENT

The Company Sites and Materials may permit the submission of content by users, including, for example, comments, articles, links, and conversations in our chat rooms (“User Submissions''). By posting any such User Submissions, you grant the Company an irrevocable, worldwide, non exclusive, royalty -free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such User Submission in any and all media or distribution methods (now known or later developed). The Company has the right, in its sole discretion and without further notice to you, to monitor, censor, edit, move, and/or remove any and all content posted on the Company Sites and Materials, including any User Submission, at any time and for any reason.


We do not represent or guarantee the completeness, truthfulness, accuracy, usefulness or reliability of any content or User Submission and do not necessarily endorse any opinions expressed therein. You understand that by using the Company Site and Materials, you may be exposed to content that might be offensive, harmful, inaccurate, or otherwise inappropriate. We may not monitor or control the content or User Submissions accessible on the Company Sites and Materials. The Сompany is entitled to send messages and marketing newsletters to users and users provide their consent and do not object to this.


Special Conditions Regarding the Use of WhatsApp and Telegram:

By accepting these terms the User consents to receiving messages via WhatsApp and Telegram from the Company: the User understands and agrees that he may receive messages from the Real Focus Marketing Research & Consultancies LLC and/or its affiliates via WhatsApp and Telegram.

Acceptance of these terms constitutes proper consent from the User to receive messages through WhatsApp and Telegram.


5. TERMS OF MEMBERSHIP

Membership in the club is available under the following conditions: for 1, 3, 6, and 12 months. The user decides at their discretion on which terms to arrange the membership and makes a full 100% prepayment for the club membership.


In addition to club membership a bonus includes access to various education courses.


6. PAYMENT PLAN AND TERMINATION

If you have signed up for an educational program, you must pay the full tuition amount upfront. If you fail to pay the agreed fees in accordance with the payment plan, then we may not provide you with the Service until such payment is provided, and we may take steps to recover your outstanding fees as permitted by law.


To terminate your Participation, you must notify us by e-mail: [email protected]. Any termination will not take effect until the end of the agreed minimum term as 2 months (and, as such, you will not be entitled to any refund for these 2 months).


The Company may terminate your access to and use of the Company Sites and Materials at any time. Cause for such termination shall include, but not be limited to breaches or violations of these Terms or other agreements or guidelines, requests by law enforcement or other government or regulatory authorities, or violation or unauthorized use of copyrights or other intellectual property. Cancellation or termination of your account, services, or subscriptions by the Company shall not relieve you of any obligation to pay any accrued fees or charges. You may not access or use the Company Sites and Materials after termination or notification of the same.


7. TUITION REFUNDS

7.1. The User has the right to a refund in accordance with the terms set forth in this document. Requests for a refund shall be considered in the following cases:

7.1.1. In case of inability to continue the membership due to health reasons, with the provision of the original medical certificate.

7.1.2. Denial of membership access by the Company: If the Company denies the User access to the selected membership without specifying reasons at any point during the membership period, the funds are refunded proportionally to the remaining duration of the membership.

7.2. Refund procedure

The User must submit a written refund request, indicating the reason for the request, by sending the application to the email [email protected].

The Company will review the request within 45 calendar days from the date of its receipt. In the event of a positive decision, the Company will process the refund to the same account or card from which the payment was made within 100 calendar days.

Refunds will not be processed in case of User violation of the terms of this document.

The Company reserves the right to unilaterally amend this section. Changes come into effect upon their publication on this website.


8. RESPONSIBILITY AND DUTIES OF THE CUSTOMER

By providing us with your personal information, you agree and confirm that it is truthful and accurate.


By using the Service, you agree that you will only use the Service for private and personal reasons and that you do not use or intend to use the Service f o r commercial reasons. You also agree that you will not use any information about third parties (including other members) that you receive through the Service for commercial or advertising purposes.


If you materially breach these Terms and Conditions or otherwise breach the law in relation to your use of our Service, we may be entitled to claim damages in accordance with the general rules of UAE law.


You will treat e-mails and other messages received via or in relation to the Service confidentially, and you will not disclose these messages to third parties. The same rules also apply to any names, phone numbers, home addresses, e -mail addresses and/or URLs, or other personal information of other Real Focus Community members.


You agree that you will retrieve any messages you receive (as well as any information contained in your profile that you would like to keep) at regular and appropriate intervals and, if required, that you will archive this information on your own computer or other data storage system. You understand that all your data relating to your current participation will be automatically deleted if your profile is inactive for twenty-four months.


By becoming a member of Real Focus Community, you agree not to misuse the Service and to comply with our conduct requirements. In particular, you will not use the Service:


If you do not comply with the conduct requirements as mentioned above, or if you fail to comply with any other of the Terms materially, we may take the following actions: we may ask you to stop your non- compliant activities (or otherwise send you a warning that your activities do not comply with our conduct requirements); we may delete any content which you have submitted via the Service in breach of any of our conduct requirements; we may suspend the provision of the Service to you (in whole or in part) until the issue is resolved (for example, while we investigate your activities); or (if it is clear to us that you are seriously misusing the Service) we may terminate the provision of the Service to you. If we do decide to terminate your participation because you have misused the Service, we will not refund you any payment.


9. SECURITY

No measures designed to protect, secure, or preserve the integrity or confidentiality of information, including methods of transmission over the Internet or method of electronic storage, can guarantee the security of your information. The Company makes no assurances regarding the security of your information.


10. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE CONTENT, PRODUCTS, TOOLS AND SERVICES INCLUDED OR OBTAINED VIA OR AS PART OF THE COMPANY SITES OR MATERIALS ARE PROVIDED ON BASIS AND WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON - INFRINGEMENT, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL WARRANTIES RELATING TO THE ADEQUACY, ACCURACY, RELIABILITY, USEFULNESS OR COMPLETENESS OF ANY OF THE INFORMATION CONTAINED ON OR IN THE COMPANY SITES AND MATERIALS.


11. LIMITATION OF LIABILITY

The Company complies with all applicable consumer protection laws, providing users with necessary information and rights in accordance with current legislation.

The Company adheres to advertising legislation, furnishing accurate and reliable information about its services. In the event of claims or disputes, the Company commits to resolving them in accordance with applicable legislation, providing users with a clear mechanism for lodging and resolving concerns. The Company reserves the right to amend this section in accordance with UAE legislation. Changes become effective upon their publication on the official website.


12. INDEMNIFICATION

As a condition of your use of the any of the Company Sites and Materials, you agree to indemnify and hold the Company and the Company Affiliates harmless for any losses, claims, judgments, costs, damages, and expenses (including attorneys' fees) caused by or resulting from (a) your violation of these Terms; (b) your use or reliance upon any of the Company Sites and Materials; (c) your violation of the rights of any third party, (d) any claim that one of your User Submissions caused damage to a third- party, or (e) any claim or demand by a third party arising out of your use of any third- party website. This obligation to indemnify and hold harmless will survive the expiration or termination of these Terms and your cessation of use o f the Company Sites and Materials.


13. VARIOUS

Unless otherwise provided in this Agreement, you agree that any disputes or claims, whether at law or in equity, arising out of or related to the Company's provision of services or materials, regardless of the date such dispute arose, must be resolved entirely by the individual ( not by group or collective) mandatory arbitration.


You and We agree that our relationship is exclusively contractual and governed by these Terms. Any disputes or claims arising or related to the provision of services or materials by Us must be resolved exclusively on the basis of these Terms.


ALL DISPUTES IN ANY WAY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION AND NOT BY COURT OR JURY.


ANY SUCH DISPUTE SHOULD NOT BE JOINED OR JOINED WITH THE PRODUCT INVOLVING THE CLAIM OF ANY OTHER PERSON OR LEGAL ENTITY, AND WITHOUT LIMITING THE ABOVE, YOU SHOULD NOT PURCHASE ANY SUCH DISPUTE АК ЧАСТЬ ГРУППОВОГО ИСКА. ARBITRATION IS PROVIDED BY A SINGLE ARBITRATOR; THE RESOLUTION OF WHICH CAN NOT BE AVOIDED, IN THE FORM OR AMOUNT, BY MEANS, DOPUSKAEMOE PRIMENIMYMYM ZAKONODATELSTVO.


The arbitration is conducted in accordance with the rules of commercial arbitration of the Association of Arbitration of the United Arab Emirates applicable to consumer disputes. This provision on arbitration was introduced in accordance with the Federal Law on Arbitration. The arbitrator resolves all the questions of interpretation and application of this provision of arbitration.

This arbitration provision also applies to claims against employees, representatives and affiliated persons, if any such claim arises in connection with the sale, condition or operational qualities of the Products.


These Terms constitute the entire agreement between you and the Company relating to your use of the Company Sites and Materials and supersedes any and all prior or contemporaneous written or oral agreements on that subject between us. If any provision of the Terms is found to be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.

By accepting these terms, the user/member of the club also agrees to the following:

It is necessary to demonstrate patience, attention, and activity throughout the entire journey in the club.

The user/member of the club acknowledges that they bear full responsibility for all their actions independently. The content provided by the club cannot influence the actions or consequences of the user/member.